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How to give good feedback to your boss?

Herczeg Sára Content Strategy Specialist

2024. August 27.

Reading time: 5 min

AllFeaturedCareer advice

We’ve all been in a situation where we wanted to release some frustration we were feeling, but didn’t know where to start with our problem. In a classic corporate environment, this will usually be your line manager, but it can be a very stressful situation to bring your problems to them. After all, this is one of the situations where the power relations at work are most felt and the stakes can be high.

However, if done thoughtfully and with the right approach, feedback can strengthen the relationship, improve the working atmosphere and contribute to mutual development. We’ve put together some tips to help you gather your thoughts and work constructively with your supervisor.

1. Think about what you want to do with the feedback

Before you give feedback to your boss, it’s important to understand your motivation and the purpose of the feedback. Are you doing it to improve a process, address a behavior that is affecting your work, or contribute to your boss’s professional development? Knowing why you are giving feedback helps you stay focused and ensures that your comments are constructive.

The goal of feedback should always be to improve something or someone, not to express frustration. If you are unsure of the purpose of your feedback, it is worth taking a moment to reflect. Ask yourself how feedback can benefit your boss and improve your working relationship or the wider team dynamic.

2. Plan the right time and place

Timing and environment are key when giving feedback. The ideal situation is a private, one-to-one meeting where you can both talk openly without interruptions. Avoid giving feedback in public situations, at times of stress or under high emotional tension, as this can lead to defensive reactions and misunderstandings.

It is often best to make a separate appointment to discuss the issue. For example, you might say, “I have some thoughts on how to improve X. Can we discuss this at a separate time?” This approach respects your boss’s time and prepares him or her for a constructive conversation.

3. Frame feedback positively

Start by acknowledging what your boss does well before addressing areas that need improvement. This technique is often called the “feedback sandwich,” which makes the conversation less intimidating. For example, you could say, “I really appreciate that you always support us during meetings. I think we could be even more effective if our priorities were clearer.”

Framing feedback positively shows that you are approaching with the intention to build and improve, not to criticize. It’s important to make it clear that the goal of the feedback is to enhance the team’s performance, not to undermine your boss’s authority.

4. Be Specific and Objective

When giving feedback, be specific about the behavior or situation and avoid generalizations. For example, instead of saying, “You always micromanage,” you could say, “I noticed that during the last project, you got very involved in the details. I think it would be helpful if the team had more autonomy to take responsibility for their own tasks.”

Being specific helps your boss understand the problem clearly and reduces the chances of misunderstandings. It also shows that you’ve thought through your feedback and are not just reacting emotionally.

5. Focus on the Impact

Rather than making the feedback about your boss’s personality, focus on how their actions impact you, the team, or the project. Use “I” statements to express how certain behaviors affect your work. For example, “When I receive last-minute changes, I find it difficult to meet deadlines,” is more effective than “You always make last-minute changes.”

This approach is less personal and more focused on outcomes, which can help your boss see the practical reasons for considering your feedback.

6. Offer Solutions, Not Just Problems

Feedback is more valuable when it includes suggestions or solutions. If you highlight a problem, try to suggest a way to address it. For example, “I think we could make our meetings more efficient if we had a clear agenda beforehand. This could help us stay focused and respect everyone’s time.”

Offering solutions shows that you are committed to improving the situation and not just pointing out faults. It also creates an opportunity to collaborate on finding the best way forward.

7. Prepare for Different Reactions

Even if you approach the feedback with the best intentions, your boss may react in different ways. They might be appreciative, defensive, or indifferent. It’s important to be prepared for these reactions and remain calm and professional regardless of how they respond.

If your boss becomes defensive, try to steer the conversation back to the positive intent of your feedback. You could say, “I see this is a sensitive topic, and I want to emphasize that I’m bringing it up because I believe it would benefit the team in the long run.”

8. Follow Up

After giving initial feedback, it’s important to follow up. If your boss makes changes based on your feedback, acknowledge and thank them. If no changes occur, consider whether another conversation is needed or if different steps should be taken.

Following up shows that you are serious about your feedback and appreciate your boss’s efforts toward improvement. It helps reinforce positive changes and keeps communication channels open.

 

 

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